Pricing

Pro and Enterprise plans. Device included on all plans.

Pro

Core Seat

$349/user/year

Device included

Listel device included
Capture, transcription, and AI notes
Contact tagging and one-click export
CRM sync (HubSpot, Salesforce, Dynamics 365)
Email support

Enterprise

AI + API

$649/user/year

Device included

Everything in Pro
API access and AI agent data access

or contact sales

Pricing FAQ

Do I get a free trial?

Every new device includes your first month on the Pro plan. Your activation email and account settings show the exact date of your first charge. Cancel any time before then and you will not be billed.

What is your refund policy?

For any refund, return, cancellation, replacement, or billing request, email team@listel.ai. No confirmation number is required. Include the email address used for your Listel purchase if you can.

How do I cancel my subscription?

From the Listel app or app.listel.ai/account, click Manage subscription to open your Stripe billing portal. Cancellation takes effect at the end of your current billing period.

What if my device arrives damaged?

Email team@listel.ai within 7 days of delivery. We ship a replacement immediately and arrange return of the original. No shipping fees on you.

Can I switch tiers later?

Yes. You can upgrade from Pro to Enterprise as your needs grow. Reach out to team@listel.ai when you are ready.

What CRMs do you integrate with?

Pro and Enterprise plans include CRM connectors that sync to HubSpot, Salesforce, and Microsoft Dynamics 365 (requires separate D365 license). An admin connects once for the whole organization.

What is the difference between Pro and Enterprise?

Pro includes the Listel device, capture, transcription, AI notes, and CRM sync. Enterprise adds API access and AI agent data access.